By IBTeam Yes, Genpact is an Indian-origin brand. With its Indian roots, Genpact has grown into a global leader in the BPO and digital services industry. It continues to innovate and adapt to market needs, making it a significant player in the global business services sector.
Genpact Company Details
- Founded: 1997
- Founder: Genpact was initially a business unit of General Electric (GE) and was set up by Pramod Bhasin, who is often credited with its growth.
- Headquarters: Gurgaon, Haryana, India
- Industry: Business Process Outsourcing (BPO), IT Services
- Key Products/Services: Business Process Management (BPM), Digital Transformation, Data Analytics, Consulting, and Automation
- Market Presence: Global, with offices in over 30 countries
Company History
Genpact, originally a part of General Electric, was established in 1997 by Pramod Bhasin to handle GE’s internal processes. It was spun off as an independent company in 2005, becoming a publicly listed entity. Over the years, it has evolved into one of the leading providers of business process outsourcing (BPO) and IT services globally. Genpact has developed a strong reputation for delivering business process management and consulting services, helping organizations improve their operations through automation and digital transformation.
Current Status
Today, Genpact operates as a leading provider of digital transformation services, with a presence in various industries, including finance, healthcare, manufacturing, and consumer goods. It continues to focus on utilizing emerging technologies like AI, cloud computing, and robotics to offer innovative solutions to its clients. With a workforce of over 100,000 employees worldwide, Genpact maintains a strong foothold in the global market.
Future Outlook
As businesses increasingly seek automation and digital transformation solutions, Genpact is well-positioned for future growth. The company is actively investing in AI, machine learning, and advanced analytics to provide cutting-edge solutions. Additionally, its focus on upskilling employees and expanding into new industries ensures continued relevance and growth in the fast-evolving digital landscape.